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Frequently Asked Questions


What is the primary educational goal for the Fuld-Gilad-Herring Academy of Competitive Intelligence (ACI)?

ACI's ultimate goal is to improve the ability of companies and individual managers to manage risks, overcome competitive threats, and anticipate market opportunities, through the use of competitive intelligence tools. If your job involves customers, competitors, alliance partners, suppliers, government agencies, fast changing technology, merger strategies, and so on, you need the insight and foresight that competitive intelligence offers. ACI trains the CI professionals, their managers, their managers' managers, and an incredibly diverse group of users and providers of competitive insights from all sectors of the global economy and from all over the globe.

How long has ACI offered training in competitive intelligence?

The faculty leaders, Ben Gilad, Jan Herring, and Leonard Fuld, have offered their courses for the past 20 years and have trained nearly 7,000 CI professionals and their managers. The new Fuld-Gilad-Herring Academy of Competitive Intelligence is a merger of two long-established CI training organizations: Gilad-Herring ACI and Fuld & Company training arm. Since 1999, they have joined to bring the only complete and accredited CI education program, but formalized their joint venture in 2001. Their courses are considered the underpinnings of most CI training programs worldwide, including the core courses offered by The Society of Competitive Intelligence Professionals (SCIP). All three of ACI's founders have received the Meritorious award from SCIP. The Academy of Competitive Intelligence's faculty has trained most of the competitive intelligence professionals in the world today.

Who is the faculty and what is their expertise?

Our founding faculty has been the creator of the CI field, and appropriately, our newer members of faculty have been selected based on their unquestionable leading position in the field, their outstanding training and teaching abilities, and their proven practical experience.  

Leonard Fuld – founder of Fuld & Co. the first and the leading global CI research firm. Over 27 years experience. Founder Faculty.
Ben Gilad – founder of The Academy of Competitive Intelligence, the leading theory developer in the field of CI, and the leading authority on war gaming. Over 24 years experience. Founder faculty.
Jan Herring – head of the first formal CI unit (at Motorola), the leading practitioner and consultant in the field of CI. Over 30 years experience. Founder faculty.
Michael Sandman – SVP at Fuld & Co., a leading research consultant in CI for over 20 years.  Founder faculty.
Jay Paap – the leading technology intelligence consultant in the field. Over 20 years experience.
Karl Rose – former creator of Shell intelligence unit, the leading European practitioner in strategic intelligence
Ashish Nanda, a Harvard Business School professor, a leading authority on ethics.
Helen Rothberg, Associate Professor of Strategic Management, Marist College. The leading consultant in KM/CI integration.
Dan Mulligan: former Carnegie trainer, assistant professor of intelligence at Mercyhurst College, a leading authority on intelligence communication.

For detailed biographies, see Faculty Biographies.

How would you compare ACI's courses to other competitive intelligence programs?

The Academy of Competitive Intelligence's courses are the most rigorous, comprehensive and thought provoking courses in the field. The Academy was the first training institute of its kind, and its faculty is recognized as the creators of the field of competitive intelligence. We very carefully have constructed the curriculum to build on itself. In the short space of 10 course days, we take the student from the fundamentals to highly advanced, senior-level intelligence offerings. No other single program, conference, or academic institution can address both the scope and the practical applications of our courses. Because we constantly survey our students, we apply their feedback to updating the courses, or adding topics that become relevant to the profession. Because our faculty is engaged in creating CI programs all over the world, we are always the state-of-the-art in the profession. Because our faculty's writing is at the forefront of the research in this field, our material is unparalleled. Because we are the only ones accredited by the IACET, our standards of teaching are the highest in the world today. We don't settle for good. We go for excellence.

What is the value of the CEUs?

Only IACET (International Association of Continuing Education Training) can authorize an institution to grant CEUs (Continuing Education Units). Recognized by nearly any global corporation that encourages their employees to seek continuing education for career development, CEUs are the gold standard in corporate continuing education, acknowledging that an employee has successfully completed a particular level of training. The Fuld-Gilad-Herring Academy of Competitive Intelligence is the only institution of its kind authorized to grant such credits.

Why should I complete all the courses to receive CIP™ certification?

The CIP certification program provides managers and professionals in CI-related positions, whether new to the field or with on-the-job experience but no formal training, a one-stop shop to receive a structured, comprehensive and rigorous training in ALL aspects of the CI profession from leading thinkers and educators in the field. This certification program will provide the tools necessary to enhance your ability to perform your tasks to the satisfaction of your organization. Since many organizations are new to the activity, this training will also enable you to define for your organization the scope, tools and a full modus operandi of an ethical and effective CI program. It can assure your management that their CI managers are indeed professionals, with all the security that professionalism yields.

If I am just beginning in competitive intelligence, which two or three courses would you recommend I take to begin my training?

We recommend that you take the first three courses in the program because they are the building blocks and the foundation. The first course "Intelligence Sources & Collection Techniques" defines intelligence, identifies critical sources, as well as demonstrates human source collection techniques using a mock trade show setting as the backdrop. The second course, "Competitive Benchmarking & Tactical Analysis" introduces the student to practical analysis techniques, such as determining the cost of operations of a privately held company, or assessing management's thinking at a rival company. The third course, "Competitive Blindspots", outlines a framework for predicting competitors' moves and identifying their managements' blindspots as well as your own managements' blindspots. With these three courses, you will have the foundation for more advanced analysis and intelligence management courses offered later in the series.

Can I receive any tuition discounts for signing on the entire ACI program in advance? If so, how long do I have to take the entire series of courses toward receiving certification?

You can receive a 10% discount if you register in advance for the nine-course CIP program to be completed within a 12-month period. See the Registration Form on this Web site for more details.

How do I determine which courses are best for my particular needs? Is there a place on the academyci.com web site that will help guide me?

Aside from detailed course descriptions in the Public Seminars section, we also offer you two other ways of determining the course that is right for you. The Seminar Selector lists the key questions that each seminar addresses. If you can answer "yes" to three or more of the 10 questions posed for each course, this course will meet your needs. The second tool is called Problem Sets. Our ACI faculty has supplied you with two or three typical problem sets, or mini-exercises, for each course. Each problem set represents the critical challenges - and solutions - students receive in any given program. Try them.

How do ACI courses differ from those I can receive by attending a conference?

A conference lecture or workshop is aimed at whetting your appetite, not training you. Often, the quality of the presenters is uneven. At The Academy of Competitive Intelligence's courses, you actually learn to do the CI work, lock, stock and barrel. You do not sit idly and listen (and you don't fall asleep, we can assure you!). Moreover, the Academy's program has its own rhythm and flow, which has been carefully balanced. You end up intrigued, invigorated, with an "Ah ha!" experience. You say to yourself, like our student, Bruce Greenwood of HP said: "One of the best courses I've ever attended during my 16-plus year career!" No conference can match this."


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