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All ACI programs teach students how to overcome the most challenging
competitive intelligence issues. The following are sample lessons
taught in:
| Problem Sets |
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Cross Competitor Analysis
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Making Sense Out of a Complex Competitive Landscape
Industry Changes and the Entry of New Competitors
A Shift in Distribution Channels
1. Making Sense Out of a Complex Competitive
Landscape
General Motors, Ford, Daimler-Chrysler and Toyota have similar
strategy when it comes to breadth of product line. The Fiat Group,
VW group, Honda, Citroen, Nissan, Isuzu and Mitsubishi, to name
a few, follow a different route. Porsche is a remaining symbol of
a once large group of manufacturers that had a specific strategy
on price and disappeared within a short decade. The Koreans, by
and large, have changed their strategy over the past decade with
only limited success. BMW is in a class by itself when it comes
to product line strategy, with unclear consequences, but easy prediction.
Questions
1. Can you put all this confusing information into a chart
that will enable your bosses to grasp the industry evolutionary
path with one look? (Hint: Yes! One look, guaranteed!)
2. What do you do when you need to first describe, and then predict
the strategic moves of a large number of companies?
3. Why were the Koreans only partially successful? Why is BMW in
a tentative position? Why doesn't everyone move to the most desired
position in the industry?
4. Would a strategic map fit your industry? How do you select the
variables?
2. Industry Changes and the Entry of New Competitors
The Chain Saw industry is going through a gut wrenching change.
This is definitely a structural change - one that can destroy a
company or make it very prosperous. The change involves an emergence
of a whole new class of buyers.
Questions
1. As an intelligence analyst, how do you analyze change --
any change?? What do you report to management? Do you bombard them
with the statistics? (Hint: Not if you want to make it to director)
2. How do you develop a scenario regarding the future effect of
the change? What drivers do you take into account?
3. Can you predict exactly what a company will do in response to
the change and how it will end up five years later? (Hint: Definitely.)
4. If you want to analyze the response of a Swedish company to this
structural change, do you need to speak Swedish? (Hint: Yes.)
3. A Shift in Distribution Channels
Your industry is going through a change in distribution channels.
More and more emphasis is placed on large retailers. At the same
time, the market is growing by leaps and boundsin one segment and
stagnating in the other. The change in volume is very significant.
Several companies produce private label. Many others use small distributors
who offer full service.
Questions
1. Analyze: What is the first thing that will happen in the
industry given the above sketchy data points?
2. Predict by logical inference: What will small distributors do
in reaction to (1) above? (Hint: What will you do?)
3. How difficult is it to predict competitive moves? What do you
need to make your prediction more than a guess? How helpful is CI
analysis in bridging gaps in the data?
4. What is the "secret" of successful strategies in time
of rapid change?
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